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Frequently Asked Questions
What are your terms of packing?
Generally, we pack our goods in paper packages and iron pallets. We can accommodate branded boxes upon receipt of official authorization.
What transportation methods can be provided?
We offer six transportation modes including EXW, FCA, FOB, CIF, DDU, and DDP. Our professional logistics team ensures economical costs and efficient delivery times.
Do you test all your goods before delivery?
Yes, we conduct a 100% comprehensive test on all products prior to shipment to ensure quality.
Is maintenance and repair convenient?
Each model comes with a detailed maintenance and repair manual. We also provide 24/7 online guidance should you encounter any difficulties.
Are backup devices available in case of failure?
We provide free consumable parts with every product. In the event of a technical issue, our after-sales service personnel will provide an immediate solution.
How do you ensure a long-term business relationship?
We maintain strict quality control and competitive pricing to ensure our customers' benefit. We treat every client as a friend and conduct business with sincerity.