❓ Frequently Asked Questions
What are your terms of packing?
Generally, we pack our goods in paper packages and Iron pallets. We can also pack the goods in your branded boxes after obtaining your authorization letters.
What transportation methods can be provided?
We provide 6 transportation modes including EXW, FCA, FOB, CIF, DDU, and DDP. Our professional transportation team offers economical costs and efficient delivery times to meet your freight requirements.
Do you test all your goods before delivery?
Yes, we conduct a 100% comprehensive test on all products before delivery to ensure quality and safety.
How do you ensure a long-term business relationship?
We maintain high quality and competitive pricing to ensure our customers benefit. Furthermore, we respect every customer as a friend and sincerely conduct business to build lasting trust.
Is maintenance and repair convenient for the scaffold?
Every model comes with a maintenance manual for reference. If you encounter difficulties, we provide online guidance at any time to assist you.
Is there a backup device for equipment failure?
We provide free consumable parts with each product. If a problem occurs, please contact our after-sales service personnel first for an immediate solution.